Privacy Policy & Terms of Sevice

Privacy Policy 

What this Policy Covers 

This Privacy Policy pertains to the use of the OREA website at oreamc.org (“Site”) and covers how OREA treats Personally Identifiable Information (“PII”) including Protected Health Information (“PHI”) that OREA collects and receives through the website, services offered through the website, or other means. It also describes the choices available to you regarding our use of your PII and how you can access and update this information. 

PII is information that can be used on its own or with other information to identify, contact, or locate you as an individual. Examples of PII include, without limitation, your name, address, e-mail address or phone number. PHI is information specifically pertaining to health-related data and is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and its implementing regulations.  

Please note that the Site is not intended for use by children under 13 years of age. OREA does not knowingly collect information, including personal information as defined by the Children’s Online Privacy Protection Act, from children under the age of 13. If you are a parent or guardian of a child under 13 years of age who you believe has disclosed personal information on this Site, please contact us so that we can delete the child’s information.  

 

Information Collected and How It Is Used 

You do not need to provide PII to browse the Site. If you are a patient of one of OREA’s clients (healthcare providers), then you may have provided PII to that client. In such cases, the client’s privacy policy governs the collection of your PII. 

In some instances, OREA may use PII collected by our clients to process billing, transactional information, or provide technical support on behalf of the applicable client. Information may include personal information, health information, and billing information. 

  • Support Requests: If you request support from OREA, PII (e.g., name, address, phone number, e-mail address) may be requested to provide the requested assistance. 

  • Website Visitors: When visiting the Site, internet or network activity information (e.g., IP address, browsing history, geolocation) may be automatically collected for analytics and website optimization. 

 

Cookies and Other Tracking Technologies 

OREA may use cookies and similar technologies to enhance your browsing experience and collect information about site usage. Third-party partners (e.g., analytics or marketing services) may also use cookies or tracking tools on our site. Their use of such technologies is not covered by this Privacy Policy. 

 

Information Sharing and Disclosure 

OREA does not rent, sell, or trade your personal information with non-affiliated companies for promotional purposes. We may share your information in the following circumstances: 

  • To comply with legal obligations or enforce rights (e.g., subpoena, fraud prevention). 

  • To investigate or take action regarding suspected fraud or potential threats. 

  • With your permission or to provide services you have requested. 

  • With third-party vendors (e.g., billing services, analytics partners) necessary to provide contracted services. 

Aggregate, de-identified demographic information may be shared with partners or clients.  

If OREA goes through a business transaction such as a merger, acquisition, reorganization, dissolution, or sale, your information may be disclosed to the party or parties of such transactions. In such cases, we will attempt to notify you before your information is subject to a different policy. 

SMS Communications: Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes. Standard disclosures apply: Message and data rates may apply. You may opt out by texting “STOP.” For assistance, text “HELP.” 

In all circumstances, PII and PHI will be kept confidential as required by the law.  

 

Third-Party Links 

The Site may include links to third-party products or services. These sites operate independently and have separate privacy policies. OREA is not responsible for the content or privacy practices of these sites but welcomes feedback regarding them. 

 

Accessing, Updating, or Correcting Your Personal Information 

If your PII changes, or if you would like to access, update, or request deletion of your PII, please contact us at info@oreamc.org. Your personal information can only be deleted in accordance with our data retention policy, and as permitted by law. OREA cannot update or remove information from records of third parties. We will respond within a reasonable timeframe and will not discriminate against you for exercising your privacy rights. 

 

Security 

The security of your PII is important to OREA. We follow industry standards to protect PII during transmission and once received. However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your information, OREA cannot guarantee absolute security. 

 

Information Collected for Our Clients 

OREA may collect and process PII under the direction of its healthcare provider clients. In these cases, OREA may not have a direct relationship with individuals. Please contact your healthcare provider directly to exercise your privacy rights. 

 

Retention of Data 

OREA retains PII for as long as necessary to provide services to our clients, comply with legal obligations, resolve disputes, and enforce agreements. 

 

Changes to this Privacy Policy 

OREA may update this Privacy Policy at any time. Updates will be posted on this page, and we encourage you to review periodically for the latest information. Continued use of the Site after such changes constitutes your acceptance of the changes.  

 

Questions 

If you have any questions regarding this Privacy Policy, please contact us at: 

info@oreahealth.com

 

Effective Date: September 1, 2025 

 

 

Terms of Service 

Acceptance of Terms 

By accessing or using the OREA website at oreamc.org (“Site”) or any services provided by OREA, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must discontinue use of the Site immediately. 

OREA may update or modify these Terms at any time without prior notice. Continued use of the Site or Services after such changes constitutes your acceptance of the revised Terms. 

 

Use of the Website and Services 

  • You agree to use the Site and Services only for lawful purposes. 

  • You may not use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with another party’s use of the Site. 

  • Unauthorized attempts to access OREA’s systems, networks, or data are strictly prohibited. 

 

Intellectual Property 

All content on the Site, including but not limited to text, graphics, logos, and software, is the property of OREA or its licensors and is protected under copyright, trademark, and intellectual property laws. 

You may not copy, reproduce, republish, distribute, modify, or create derivative works of any content from the Site without prior written consent from OREA. You are advised that OREA will enforce its intellectual property rights.  

 

Third-Party Links 

The Site may include links to third-party websites. These links are provided for convenience only. OREA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of third-party websites. 

 

Disclaimers 

  • The Site and Services are provided “as is” and “as available,” without warranties of any kind, either express or implied. 

  • OREA does not warrant that the Site will be error-free, secure, or uninterrupted. 

  • OREA is not responsible for any damages resulting from your use of the Site or Services. 

 

Limitation of Liability 

To the maximum extent permitted by law: 

  • OREA, its affiliates, employees, agents, officers, or directors shall not be liable for any indirect, incidental, special, consequential, or punitive damages. 

  • OREA’s total liability for any claim related to use of the Site or Services shall not exceed the amount paid by you (if any) for access to the Services. 

 

Indemnification 

You agree to indemnify and hold harmless OREA, its affiliates, employees, agents, officers, and directors from and against any claims, liabilities, damages, losses, and expenses (including attorney’s fees) arising from your violation of these Terms or misuse of the Site. 

 

Governing Law 

These Terms are governed by and construed in accordance with the laws of the State in which OREA operates, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the appropriate state or federal courts located within that jurisdiction. 

 

Termination 

OREA may suspend or terminate your access to the Site at any time, without prior notice, for conduct that violates these Terms or is harmful to other users, OREA, or third parties. 

 

SMS Terms & Conditions 

By providing your phone number, you consent to receive SMS messages from OREA. 

  • Message and data rates may apply. 

  • You may opt out at any time by texting “STOP.” For help, text “HELP.” 

  • OREA will not share phone numbers provided for SMS purposes with third parties for marketing. 

 

Changes to Terms of Service 

OREA may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes are made constitutes your acceptance of the updated Terms. 

 

Contact Information 

If you have any questions about these Terms, please contact us at: 

info@oreamc.org

 

Effective Date: September 1, 2025